Electronic Payments Enhances Exatouch® Point of Sale’s Checkout Experience with New Touchscreen Customer Facing Display
This addition gives businesses quick and easy ways to engage patrons, encourage customer loyalty, and inspire repeat business.
Calverton, New York — March 30, 2021 — Electronic Payments, a leading payments and point of sale (POS) provider, has enhanced its proprietary Exatouch® POS offerings with the addition of a touchscreen customer facing display (CFD). Supplying numerous benefits to businesses such as quick service and counter service restaurants, retail establishments, and others, this sought-after supplement to the company’s Exatouch offerings enables merchants to take advantage of a large, colorized touchscreen display to drive interaction and keep customers informed from the moment they approach the checkout counter.
The large, 10″ touchscreen CFD gives businesses simple, straightforward ways to improve order accuracy, strengthen customer engagement, and accelerate checkout. Each item a customer purchases is listed on the screen, empowering guests to review their orders, see any applied discounts, and double check quantities and prices. Additionally, with convenient, on-screen prompts for optional tips and electronic signature capture, the new CFD speeds checkout to get customers on their way quickly.
Screen prompts allow customers to choose from preset receipt preferences, including print, email, text, or no receipt options. For customers who choose email or print receipts, they can opt in to receive marketing messages at the same time they input their phone number or email address on screen. This enables businesses to contact customers about discounts, sales, and special events—all of which stimulate return visits and ongoing patronage.
A versatile solution intent on amplifying a merchant’s success, Exatouch’s touchscreen display also allows businesses to capture reviews at checkout with star ratings. The ratings, comprised of 1-5 stars, generate within Exatouch’s reporting module, helping to identify high- and low-performing staff, which gives merchants the opportunity to reward team members and offer additional training to those who may need assistance. Moreover, business owners and managers can follow up immediately with any customers who gave a less-than-satisfactory star rating, or reach out to satisfied customers to thank them for their patronage.
“Exatouch’s touchscreen customer facing display boosts efficiency and positions merchants to bring in even more revenue,” said Michael Nardy, Electronic Payments Founder and CEO. “By making it easy for business owners and their employees to interact with patrons at checkout, including giving customers the options they want at the click of a button, we improve the overall customer experience. And the CFD affords merchants a noticeable, no-cost way to advertise special offers and upcoming promotions that encourage repeat business—the lifeblood of any enterprise.”
The touchscreen joins other recent Exatouch CFD enhancements, including the ability to:
- Display a business’s logo to expand brand awareness
- Upload engaging imagery and advertisements that rotate on screen
- Add personalized text to images to promote sales and special offers
- Present cash and credit totals on the screen to confirm any cash discounts that apply
- Control all preferences in one convenient location, including screen savers, dark mode settings, and sleep settings, in addition to the new customizable touchscreen settings available
With its intuitive applications and features, Exatouch is an adaptable POS system serving merchants in all types of industries. Developed and supported by Electronic Payments’ in-house teams, the company offers free menu and inventory builds, assistance with installation and training, and U.S.-based technical support available 24/7.
Schedule a free demonstration through Calendly to see how Exatouch helps streamline checkout and elevate service levels.
- Electronic Payments
- Amber Josi
- Director of Marketing
- (800) 966-5520, ext. 0286
About About Electronic Payments
Continuously innovating with new technologies, Electronic Payments has distinguished itself as one of the most highly regarded payment and transaction processing companies in the United States. Electronic Payments currently serves businesses in all types of industries and acquires new merchants through a network of POS value-added resellers (VARS), agent banks, sales agents, and independent sales offices (ISOs). Visit www.electronicpayments.com for more information.